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    Top 10 Office 365 Support Tickets for 2018

    By MessageOpsTeam | December 11th, 2018

    With the end of the year rapidly approaching, many find themselves in moments of reflection for what has occurred in... Read More

    Top 10 Office 365 Tech Tips of 2018

    By MessageOpsTeam | December 11th, 2018

    With 2019 almost here, we thought it would be a good idea to take a look at some of our... Read More

    Tech Tip: How to Create an Office 365 Mailbox in a Hybrid Configuration

    By MessageOpsTeam | December 5th, 2018

    Options to Create Office 365 Mailboxes Here’s how to create Office 365 mailboxes using both methods: Option 1: Add New Users... Read More

    What should I do before another Multi-Factor Authentication outage occurs?

    By MessageOpsTeam | December 4th, 2018

    Multi-Factor Authentication is a very important security feature for several reasons; ensuring the user’s identity has not been compromised, lack... Read More

    Tech Tip: How to Remove and Re-Add Office 2013/2016 License Key on Office 365

    By MessageOpsTeam | December 4th, 2018

    This was an interesting issue that came in and one scenario that our tech team was working on where they... Read More

    How to Enable Multi-Factor Authentication (MFA) for Delegated Admins

    By MessageOpsTeam | November 1st, 2018

    For any CSP Managed Services Provider, the use of Delegated Admin via Microsoft Partner Center is the life blood for... Read More

    Tech Tip: How to Enable Mailbox Auditing in Office 365

    By MessageOpsTeam | April 27th, 2018

    With the ever-growing need for additional security insights into your systems, especially mail, newer features are always being released by... Read More

    Exchange Hybrid Cross-Premise Delegate Permissions

    By MessageOpsTeam | April 16th, 2018

    It seems everyone today is looking to migrate most workloads to Office 365, or at least migrate part of their... Read More

    OneDrive for Business – Incorrect Storage Quota

    By MessageOpsTeam | January 30th, 2018

    One of the more interesting tickets I have received this month was a series of user’s setup with an Office... Read More

    Top Office 365 Tech Tips for 2017

    By MessageOpsTeam | December 7th, 2017

    Check out the most popular tech tip blog posts from MessageOps in 2017 With 2018 almost here, we thought it... Read More

    Tech Tip: How to Resolve a User Not Receiving their Email

    By MessageOpsTeam | December 4th, 2017

    Do you have a user that is unable to receive email? Update the mailbox rule below for the quick fix... Read More

    Top Office 365 Support Requests for 2017

    By MessageOpsTeam | December 4th, 2017

    We’ve compiled the top 10 Microsoft Office 365 support issues in 2017. These are the top categories that the help... Read More

    4 Things to Look for When Choosing a Managed Services Provider (MSP)

    By MessageOpsTeam | November 21st, 2017

    Keep these tips in mind when shopping around for a new managed services provider. If your company is growing, one... Read More

    How to Protect Your Organization From its Biggest Threat – Your Employees

    By MessageOpsTeam | September 5th, 2017

    Should you be more worried about your employees stealing sensitive data or hackers? The answer may surprise you! When most... Read More

    Microsoft Project Online Sees Boost in Number of Supported Projects

    By MessageOpsTeam | August 22nd, 2017

    Learn about new features that vastly boost the number of projects supported within Microsoft Project Online. As is the case... Read More

    5 Ways to Use Microsoft Bookings to Streamline Your Business

    By MessageOpsTeam | August 15th, 2017

    Looking for a better way to manage meetings? Microsoft Bookings may have the answer. As Microsoft continues to add to... Read More

    Using a Managed Services Provider to Improve Efficiencies Within Your Company

    By MessageOpsTeam | July 25th, 2017

    Exploring the benefits of managed services and outsourcing IT. Have you had enough of managing your internal IT infrastructure? Is... Read More

    Tech Tip: How to enable Microsoft Teams for Office 365 Kiosk Users

    By MessageOpsTeam | July 17th, 2017

    Microsoft Teams for Kiosk Users When purchasing Kiosk licenses (K1 or F1) you will notice that it states that Microsoft... Read More

    Questions to Ask When Considering a Corporate Intranet

    By MessageOpsTeam | July 4th, 2017

    Ensure you’re asking the right questions when it comes to the rollout of a corporate intranet. At MessageOps, we’re often... Read More

    How to Design Intranet Portals for Maximum User Adoption

    By MessageOpsTeam | June 20th, 2017

    Simply having an intranet isn’t enough to spur user adoption. You need your employees on board. If you’ve made the... Read More

    The Top Features of a Successful Intranet

    By MessageOpsTeam | June 13th, 2017

    Don’t overlook the benefits of adding a cloud-based intranet portal to increase collaboration and productivity within your organization. The term... Read More

    Tech Tip: How to make Email and Calendar Visible in Office 365 Delve

    By MessageOpsTeam | May 25th, 2017

        Email and Calendar data is no longer available for users in Office 365 Delve. It turns out that... Read More

    Easily Create and Share Office Documents Simultaneously While Using Yammer

    By MessageOpsTeam | May 16th, 2017

    Yammer offers new collaborative features that make creating and sharing Office documents easier than ever before. One of Microsoft’s primary... Read More

    3 Tips for Effectively Managing a Multi-Generational Workforce

    By MessageOpsTeam | March 29th, 2017

    Think of the possibility of working with multiple generations as an opportunity, not an impediment. Today’s multi-generational workforce offers unique... Read More

    Office 365 Product License Subscription Error

    By MessageOpsTeam | March 10th, 2017

    An Explanation if this licensing error appears Office 365 administrators may have noticed that when making changes to their product... Read More

    Tech Tip: Signing into Outlook on a Mac

    By MessageOpsTeam | February 7th, 2017

    Problem solved for those who cannot sign into their Outlook on a Mac Over the past few months I have... Read More

    The Top 10 Blog Posts of 2016: Part 2

    By MessageOpsTeam | February 2nd, 2017

      Check out the top 5 most popular blog posts from MessageOps in 2016 This is the second part of... Read More

    Tech Tip: What to Do When You Are Near Capacity on Your Office 365 Mailbox

    By MessageOpsTeam | February 1st, 2017

    What to Do When You Are Near Capacity on Your Office 365 Mailbox With Office 365, each licensed user receives... Read More

    Prevent Email Spoofing: Best Practices for Prevention in your Office 365 Environment

    By MessageOpsTeam | January 6th, 2017

    The more malicious varieties of email spoofing can cause serious problems and pose security risks; prevent email spoofing in your... Read More

    Microsoft PowerShell Becomes Open Source – Heading to Linux and Mac

    By MessageOpsTeam | December 22nd, 2016

    Learn about the burgeoning open source PowerShell community that is good news for IT admins across all operating systems Since... Read More

    Tech Tip: How to Connect with External Contacts in Skype for Business

    By MessageOpsTeam | December 15th, 2016

    A Step-by-Step 'How to' guide connecting with your external contacts in Skype for Business By Rob Vogl Sr. Operations Specialist... Read More

    Tips for New Businesses Looking to Leverage the Power of Enterprise Email

    By MessageOpsTeam | October 25th, 2016

    Learn why moving to the cloud may be the best thing you can do for your organization’s email woes If... Read More

    How to Bring Data Analytics to the Masses With Azure Power BI Embedded

    By MessageOpsTeam | August 3rd, 2016

    Applications that crunch users’ data should make the results as easy as possible to understand and consume. Graphics including charts... Read More

    At Last, AI Applications that Work Easily with Faces and Feelings, Not Just Files

    By MessageOpsTeam | June 2nd, 2016

      The goal of humanizing software and systems is a long-standing one. Decades ago, smart minds were already arguing about... Read More

    FindTime AddOn from Microsoft

    By MessageOpsTeam | May 12th, 2016

    Ever run into the inevitable brick wall of schedule conflicts among your office team? How about being frustrated with rounding... Read More

    A Window into JELD-WEN’s Migration to Office 365 & Their Best Practices

    By MessageOpsTeam | May 10th, 2016

    Key takeaways from JELD-WEN’s migration to Office 365 Champion / MessageOps recently spoke with customer Markus Lang, Enterprise Architect at... Read More

    Office 365 Tech Tip – How to Create a Group

    By MessageOpsTeam | February 25th, 2016

    Use Office 365 groups to improve communications within your organization. Office 365 allows organizations to create groups, which can be... Read More

    Using Windows PowerShell to Manage the Creation of Office 365 Groups

    By MessageOpsTeam | February 23rd, 2016

    With Windows PowerShell, administrators can better manage the creation of Office 365 Groups. In Office 365, a group is a... Read More

    Tips for Migrating from Office 365 To On-Premises Environment

    By MessageOpsTeam | February 2nd, 2016

    In some cases, companies have a need to move cloud-based mailboxes to the on-premises environment We recently took on a... Read More

    The Cost of Choosing the Wrong Office 365 Partner

    By MessageOpsTeam | December 29th, 2015

    Now that Microsoft has increased responsibility for partners in their Cloud Solution Provider program, you need to make sure you’re... Read More

    The Way Businesses Shop for Office 365 is Changing

    By MessageOpsTeam | October 27th, 2015

    Pricing for Office 365 is changing dramatically. Is your organization ready? Since Office 365 was first released in 2011, Microsoft’s... Read More

    5 Tips for Working Offline With Office 365

    By MessageOpsTeam | October 27th, 2015

    Office 365 offers a full featured offline solution to ensure productivity even without an internet connection Office 365 comes in... Read More

    Cyberhackers had a great 2015. Here’s how to stay ahead of them in 2016.

    By MessageOpsTeam | October 1st, 2015

    Essential tips for keeping your website safe and secure From your perspective, it may seem that your site isn't a... Read More

    Biggest Issues Regarding Office 365 Network Connectivity

    By MessageOpsTeam | July 1st, 2015

    How to Fix Common Office 365 Problems Many companies choose to use Office 365 because of the many benefits that... Read More

    How to Change Office 365 Message Size Limits in Powershell

    By MessageOpsTeam | June 24th, 2015

    Office 365 Tech Tip:  Changing Office 365 Message Size Limits Description: By default Office 365 message size is set to... Read More

    Sway for Office 365 is rolling out now [New App]

    By MessageOpsTeam | June 12th, 2015

    Start sharing with Sway for Office 365 Sway is an exciting and relatively new app that allows users to connect... Read More

    How to Get More Done With Outlook in Office 365

    By MessageOpsTeam | June 9th, 2015

    Get organized with new improvements when using Outlook in Office 365 Many companies and their employees utilize Outlook.com as a... Read More

    Top Office 365 Videos from our MessageOps Techs

    By MessageOpsTeam | June 4th, 2015

    The MessageOps Techs have gathered a few top Office 365 video recommendations for you to tour. Whether you are an... Read More

    Top Office 365 Organization Tools used by MessageOps

    By MessageOpsTeam | June 2nd, 2015

    A Day in the Life of MessageOps End User Adoption and Training Manager Walt Snider. Learn how MessageOps End-User Adoption... Read More

    Office 365 Mail Flow Topology

    By MessageOpsTeam | May 29th, 2015

    This Topology will explain the characteristics of the Office 365 Mail Flow. Often we are asked to describe the attributes... Read More

    Tech Tip: Disable ActiveSync In Powershell By CSV, Single User and Attribute

    By MessageOpsTeam | May 19th, 2015

    Our tech tip this week will help you in the process to enable/disable ActiveSync in Powershell by CSV, Single User... Read More

    Tech Tip – Document Fingerprinting

    By MessageOpsTeam | March 30th, 2015

    Document Fingerprinting Description: In many organizations there are certain templates that have sensitive information example: Government organizations, Insurance Agencies and... Read More

    Create a Custom Data Loss Prevention “DLP” Rule in Office 365 – Tech Tips

    By MessageOpsTeam | March 20th, 2015

    Create a Custom Data Loss Prevention "DLP" Policy to look for credit card numbers in emails within the organization and... Read More

    The new Office 365 retains deleted emails longer

    By MessageOpsTeam | March 3rd, 2015

    Extended email retention for deleted items in Office 365 Delete a message by mistake? Not to worry. Office 365 retains... Read More

    At MessageOps, we speak Spanish too. Se habla Español

    By MessageOpsTeam | February 26th, 2015

    To all our Spanish-speaking community, we want you to know that we speak Spanish too and have created instructional videos... Read More

    Changing default permission on Outlook item in Office 365

    By MessageOpsTeam | February 9th, 2015

    Quick Tech Tip:  Changing default permission on Outlook item in Office 365 Our best tech tips typically come from questions... Read More

    15 of the Best Office 365 Features

    By MessageOpsTeam | January 13th, 2015

    The Best Office 365 Features You Need to Know About We’re betting that you’ve heard a lot about Office 365,... Read More

    Tech Tip | Convert Mailboxes by CSV / Remove License

    By MessageOpsTeam | December 16th, 2014

    How to Convert Mailboxes by CSV and Remove the License Once Converted MessageOps here with another Tech Tip! This time... Read More

    Tech Tip | Sender Receives Email After Clicking on Reply to All in Outlook

    By MessageOpsTeam | November 4th, 2014

    What To Do When Reply to All in Outlook Sends Email to Sender MessageOps here with another Tech Tip! This... Read More

    4 More Tips for Migrating to the Cloud

    By MessageOpsTeam | October 10th, 2014

    Ease the Migration Process With These Tips for Migrating to the Cloud Anyone who has ever tried to migrate to... Read More

    Tech Tip | Remove Users From the Office 365 Cloud Using Windows Azure Powershell Module

    By MessageOpsTeam | September 19th, 2014

    [popupwfancybox group="GROUP2" id="2"] How to Remove Users From the Office 365 Cloud It's Tech Tip time and we're discussing how... Read More

    Tech Tip | Creating Office 365 Distribution Groups by CSV and Adding Members by CSV

    By MessageOpsTeam | September 12th, 2014

    Save time when creating and adding members to Office 365 distribution groups by CSV with scripts When you’re creating and... Read More

    Tech Tip | Exchange 2013 | Hybrid Configuration wizard error “Subtask CheckPrereqs execution failed”

    By MessageOpsTeam | September 5th, 2014

    It's Tech Tip time and we're discussing Hybrid Configuration Wizard Errors! Recent changes made on Exchange Online prevent the Exchange... Read More

    Exchange Online Protection: Best Practices

    By MessageOpsTeam | August 21st, 2014

    Best Practices for Getting the Most out of Exchange Online Protection The following are considered ‘Best Practices’ for the Exchange... Read More

    6 Reasons to Use Office for iPad

    By MessageOpsTeam | August 8th, 2014

    Why You Should Use Office for iPad In this day and age, work often doesn’t end when you leave the... Read More

    The Advantages to Having a Microsoft Partner of Record

    By MessageOpsTeam | May 30th, 2014

    Why You Need a Microsoft Partner of Record When you purchase Microsoft Online Services like Office 365, you can select... Read More

    Office 365 Best Practices: Mailbox Management Part 2

    By MessageOpsTeam | May 9th, 2014

    How Successful Office 365 Administrators Start their Month and Quarter for Mailbox Management Last week we wrote about how successful... Read More

    Office 365 Best Practices: Mailbox Management Part 1

    By MessageOpsTeam | May 1st, 2014

    How Successful Office 365 Administrators Start their Day and Week Mornings. We’ve all had good ones and we’ve most certainly... Read More

    Office 365 Tech Tip – Manually Configure an Office 365 Mailbox in Outlook

    By MessageOpsTeam | April 30th, 2014

    If you're trying to manually configure a profile in Outlook, you may have noticed that the process has changed and is... Read More

    Office 365 Tech Tip: Creating a User in Powershell and Assigning a Role to a User

    By MessageOpsTeam | April 14th, 2014

    One of the great things about using Windows Powershell is the ability to assign a role to a user. When... Read More

    ADFS: What to check for when things go wrong

    By --V-- | January 17th, 2014

    We wanted to write this blog post as we have seen time and time again organizations that have deployed ADFS... Read More

    Office 365 Tech Tip – ID Fix Tool & How to Locate Proxy/Email Addresses

    By --V-- | January 9th, 2014

    ID Fix Tool This week's tech tip is on the ID Fix Tool, which searches your Active Directory for Duplicate... Read More

    Office 365 Tech Tip: Add a Non-Indexed Location to a Library in Windows

    By --V-- | December 27th, 2013

    Recently Champion came upon a request to have a mapped drive be set as a permanent My Documents library location... Read More

    Office 365 Tech Tip: Windows PowerShell CMDlets

    By MessageOpsTeam | December 12th, 2013

    This week’s tech tip is for all you Windows PowerShell users. If you’re using PowerShell,  you may already know about... Read More

    Office 365 Tech Tip: Sync Distribution Groups in Office 365

    By MessageOpsTeam | November 5th, 2013

    Do you want to sync distribution groups when migrating to Office 365, but are having trouble? We recently worked with... Read More

    Office 365 Tech Tip: How to License Users in Bulk

    By MessageOpsTeam | September 30th, 2013

    When doing a license assignment through the GUI, we can select 25 users at a time to do license assignment.... Read More

    Connecting an iPhone or iPad to Office 365

    By --V-- | February 16th, 2012

    To connect an iPhone or iPad to Office 365, follow these steps. 1. Update your DNS records in Office 365. ... Read More

    Adding a Safe or Blocked Sender in Office 365

    By --V-- | February 16th, 2012

    In the Admin Overview area, under Exchange Online, click Manage 2. In the Exchange Control Panel, click Mail Control, and... Read More

    How to Grant Full Access to an Office 365 Mailbox

    By --V-- | October 6th, 2011

    [popupwfancybox group="GROUP2" id="2"] To grant full access to an Office 365 Mailbox you must first connect to the remote PowerShell,... Read More

    Office 365 Tech Tip: Easily Connect to Remote PowerShell on Office 365

    By --V-- | July 12th, 2011

    Anyone who has used remote PowerShell with Office 365 knows that the commands to connect up are a little hard... Read More

    Domain Verification with Office 365

    By --V-- | July 6th, 2011

    This post is a bit embarrassing to write, as domain validation should be one of the easiest tasks with Office... Read More

    Mailbox Retention Policies with BPOS

    By --V-- | March 24th, 2011

    Automatically deleting messages older than X number of days from users' BPOS mailboxes to comply with a company's retention policy is a... Read More

    Encrypting Microsoft Online Admin Credentials in Scripts

    By --V-- | January 19th, 2011

    One of the most common PowerShell questions we get asked is how to encrypt the Microsoft Online Admin credentials in... Read More

    Connecting Non-SSL POP3 and SMTP clients to Microsoft Online

    By --V-- | January 7th, 2011

    A common problem that we run across while doing migrations is legacy applications or devices which use SMTP to send... Read More

    Determining when the Offline Address Book was Last Updated

    By --V-- | December 21st, 2010

    It seems one of the most common problems that customers encounter on a regular basis with Microsoft Online is their... Read More

    Deleting a Message from all Mailboxes in Exchange Online

    By --V-- | September 20th, 2010

    Anyone who has administered Exchange knows there are times when you need to go through all the mailboxes and delete... Read More

    Non Delivery for donotreply@microsoftonline.com

    By --V-- | September 17th, 2010

    When sending to a Distribution List in Exchange Online you receive a non Delivery Report which states: Delivery has failed... Read More

    Microsoft Online Service Notification RSS Feeds

    By --V-- | August 10th, 2010

    The best way to be alerted of any services outages are the RSS feeds.  There are 2 sets of feeds... Read More

    Working With Shared Mailboxes and Shared Folders

    By --V-- | August 10th, 2010

    In the support forums, there are a lot of questions asking about shared folders and shared mailboxes.  In this article,... Read More

    The number of failures has exceeded the failure tolerance of 5

    By --V-- | August 3rd, 2010

    When migrating users using the Microsoft Online Migration tools, if the total number of errors exceeds 5, the migration for... Read More

    FOPE Setup for Existing FOPE Customers

    By --V-- | August 3rd, 2010

    If you are an existing FOPE customer that wants to migrate to Microsoft Exchange Online, the following steps can be... Read More

    Object Reference not set to an Instance of an Object when running Powershell Command

    By --V-- | August 3rd, 2010

    This error can happen if you haven't configured Internet Explorer before you can run the Microsoft Online PowerShell commands. In my cases,... Read More

    How to Configure the Palm Pre with Exchange Online

    By --V-- | August 3rd, 2010

    Initial configuration is indicated here (ignore the Intermedia-specific settings): http://hosting.intermedia.net/support/kb/default.asp?id=1749 Enter the proper URL for your DataCenter from this article:... Read More

    How to Manually Configure Outlook 2007 for Exchange Online

    By --V-- | August 3rd, 2010

    This will allow you to configure Outlook 2007 manually for companies that do not want to, or cannot, install the... Read More

    How to limit senders to a Distribution List in Exchange Online

    By --V-- | August 3rd, 2010

    Option 1: No Directory Sync 1. Create a DL in the Microsoft Online Administration Center (MOAC) that you want to... Read More

    Determining which Microsoft Exchange Online Mailbox Servers your Users are on

    By --V-- | May 23rd, 2010

    Recently a client of ours asked us for a way to determine which Microsoft Online Mailbox Servers their users were... Read More

    25 GB Mailboxes in Exchange Online

    By --V-- | March 17th, 2010

    It looks like Microsoft has increased the default mailbox size to 25 GB on a couple of our Microsoft Exchange... Read More

    “Object reference not set to an instance of an object” error when running Microsoft Online Powershell Commands

    By --V-- | January 18th, 2010

    This error has stumped me for the past couple weeks so I had to write a post when I finally... Read More

    Enable-MSOnlineUser UsageLocation Country Codes

    By --V-- | December 8th, 2009

    If you are going to use the Enable-MSOnlineUser command to bulk Activate users in Microsoft Online, one of the parameters... Read More

    Multiple Address Books in Microsoft Exchange Online

    By --V-- | November 1st, 2009

    One commonly used feature of Exchange that Microsoft Exchange Online does not support is the ability to have multiple address... Read More

    Sign In Client Error: The client was unable to establish a secure connection with the server

    By --V-- | October 21st, 2009

    We recently ran into some clients that were displaying the following error when trying to sign into the Sign In... Read More

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