IT Pro FAQ about the end of support for Windows 7

CSP can now deliver Extended Security Updates for Windows 7

Applies to: Windows 7, Windows 7 Enterprise ESU, Windows 7 Professional ESU

General information

• What do Windows 7 Extended Security Updates (ESU) include?

Windows 7 ESU include security updates for critical and important issues as defined by Microsoft Security Response Center (MSRC) for a maximum of three years after January 14, 2020. After January 14, 2020, if your PC is running Windows 7 and you have not purchased Extended Security Updates, the computer will no longer receive security updates.

 

• Which editions of Windows 7 are eligible for ESU?

ESU are available for Windows 7 Professional and Windows 7 Enterprise.

 

• When will the ESU offer be available?

The ESU offer has been available in the Volume Licensing Service Center (VLSC) since April 1, 2019.

Extended Security Updates will be available from Cloud Solution Providers (CSPs) beginning on December 1, 2019.

ESU purchasing

• When can EDU customers purchase Windows 7 ESU?

Customers who own Windows 7 for Education (EDU) can purchase the commercial ESU offering from CSPs starting on December 1, 2019.

 

• Who should I contact for more information about pricing and ordering for Windows 7 ESU?

VL customers: Please contact your Account Team CE for pricing and ordering information that is tailored to specific customer scenarios.  Customers who are interested in purchasing Windows 7 ESU in CSP should reach out to a CSP partner. You can find a qualified partner at this site.

 

• What will the SKU be called in CSP?

On December 1, 2019, “Windows 7 Extended Security Updates 2020” will be available on the CSP pricelist. There is no pricelist preview for this SKU.

 

• Does Windows 7 ESU renew automatically for year two?

No. Windows 7 ESU will be made available as a separate SKU for each of the years that it is offered (2020, 2021, and 2022). To continue ESU coverage, customers have to separately purchase the SKU for each year.

 

• Is Software Assurance (SA) required to take advantage of ESU?

No. However, organizations that have subscription licenses for Windows Enterprise SA or Windows Enterprise E3 receive advantageous pricing.

 

• Will ESU be available through Unified Support?

No. ESU will be available to purchase only through VL and CSP.

 

• Will ESU be available through MPSA?

No. ESU is out-of-scope for MPSA.

 

Source

FAQ about Extended Security Updates for Windows 7