Microsoft Office 365 for
Firstline Workers

We can help you improve productivity and foster a culture of collaboration that enables these crucial employees to do their best work from anywhere, on any device.

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"We have been a MessageOps customer for more than 5 years. They actually helped to migrate our organization from on-premises to cloud-hosted Exchange, and then later became our Microsoft designated partner." - Brooks Construction

An all-in-one solution for a mobile first workplace

Employee Timesheet

Employee Communication & Collaboration

Employee Meeting & Calendaring

Checklist & Forms

Training & Knowledge Base

Microsoft 365 Announcements from Ignite Mobile

Easy end-to-end employee communication

Chat | Announcements | Directory | Surveys | Suggestion box | Updates and posts | Live polls

We deliver easy communication tools to make your day-to-day business routine more productive. Communicate the right content at the right time to every employee leveraging live chat group conversations, employee directory, surveys, and more.

State-of-the-art employee management

Checklists | Forms | Reports | Read & Sign | Status & Notes

Automate employee management with checklists and forms. Take any process that’s run by traditional methods, worksheets, docs, sms, or phone calls, and easily creates a fully automated, edge-to-edge, process that can used from anywhere at anytime. 100% custom, built for your business. Improve compliance, standardize operating procedures, and move your business forward is available via any device for a mobile first world.

8 new capabilities in Microsoft 365 to empower Firstline Workers 6

Track the teams working hours

GPS Location | Time Tracking | Timesheets | Geofence | Auto Reminders | Kiosk App | Manage On-the-Go

Track and manage employee work hours on projects, customers, jobs or anything else. Employee time clock and tracking is easy to use for simple deployment and comes with everything you’re looking for to improve time management, avoid time loss & theft, comply with labor law and make payroll processes faster and more efficient; GPS location stamps with maps display and geofencing employee tracking; tags and shift attachments; automated breaks; overtime and double time; automated push notifications and reminders, and more. Reduce the noise and hassle with an employee app that works for you.

Scheduling for jobs and shifts

Job Dispatch | Shift Planning | Shift Collaboration | GPS Status Updates | Job Information

Automate SOP with mobile-first checklists and forms platform. This 100% customizable solution can take any procedure that’s run by pen and paper, spreadsheet, text messages or phone calls, and easily creates a fully automated, edge-to-edge, process that can used from anywhere at anytime. Everything you need to improve compliance, standardize operating procedures, and move your business forward is available in the palm of your hand.

Enhance professional skills

Training Courses | Media and Files | Libraries | Knowledge Center | Quizzes

Your employees don’t have to be in the office, nor carry papers, in order to have direct access to information, policies and training materials. From one place, employees have access to an intuitive learning experience and easy access to files, all media types, searchable online libraries, professional courses, quizzes and web-services.

Actionable & digestable insights

Our dashboard is your everyday tool as an administrator or manager. Add features to your employee app, create content, run and export reports, modify admin access and control, and manage all employees from a single place. Your admin panel automatically tracks and measures everything that happens in your employee app and makes all data clearly visible and actionable. All app activity will be documented over our secure cloud for your use at anytime, with no storage limit.

Who are Firstline Workers?

The Firstline workforce is first. First with customers. First with operations and products. First to represent your brand.

Service workers

Service workers are the “face” of a business, they perform client-facing activities (answering customer questions, managing client orders…). These service workers are often working for Retail, Hospitality, Finance and Healthcare companies.

Task workers

Task workers are those who perform operational activities (producing or maintaining products, running daily operations, etc.) in Manufacturing, Logistics, Construction, and Agriculture.

~ $4K  / Firstline worker

Net benefits across increased productivity, efficiency, and cost savings per year

166 Hours

Average time saved each year per Firstline worker


Reduction in Firstline worker turnover rate

Maximizing The Impact Of Firstline Workers With Microsoft 365, October 2018, a commissioned Total Economic Impact study conducted by Forrester Consulting on behalf of Microsoft

Office 365 solutions for Firstline Workers

Giving your Firstline Workers the right tools can help your business increase productivity and savings

Microsoft Teams for SMB Firstline $1.00/user/month​​

Microsoft Teams, including:

  • Phone # sign-in (no email address needed)
  • Mobile-optimized chat experience
  • Shift scheduling and clock-in/clock-out
  • Allocate and track tasks/to-dos
  • Remotely share photos and access handbooks and training materials
  • Integrate line of business apps or build simple workflows with Power Platform
  • Read-only access to Word/Excel/PowerPoint
  • 2 GB cloud storage per user + 1 TB shared storage

Office 365 for SMB Firstline $2.50/user/month​

Full Microsoft Teams for SMB Firstline capabilities
Outlook and Exchange Online

  • 2 GB mailbox
  • Seamless calendar and contact experience
  • Create and edit Word/Excel/PowerPoint on the web

office 365 logo

Improve the customer and employee experience, enhance workforce productivity, and improve your bottom line.

Transform Firstline collaboration

Connect Firstline Workers to the people and information they need to communicate quickly and improve productivity.

Streamline business processes

Transform the way work gets done with modern tools that simplify business processes.

Protect your data

Proactively protect Firstline Workers, data, and customer information while staying productive.

Improve the customer and employee experience, enhance workforce productivity, and improve your bottom line.

When you choose MessageOps desktop as a service, your organization can create a dynamic, flexible working environment that meets the demands of modern business and unlocks value and productivity gains. We’re dedicated to helping you succeed, every step of the way.

7,000 companies can't be wrong. MessageOps is your trusted cloud service provider.

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