Guest access should make Microsoft Teams an even more versatile collaboration tool for growing organizations.

As Office 365 continues to grow its subscriber account, a new feature for Microsoft Teams should only help to cement the popularity of this chat-based collaboration tool. If you’re new to Microsoft Teams, read on to learn more about this cloud-based tool that’s included in Office 365 and learn about a new feature that allows guests to communicate and collaborate with your team members.

team meeting

What exactly are Microsoft Teams?

Microsoft Teams offers a place where work can get done, regardless of location. Microsoft Teams offers four key features, which are extremely useful, especially for distributed teams.


Microsoft Teams offers fully threaded chat support. Chats are visible to the entire team, but the app also features the ability to create private conversations as well. Thanks to Skype technology, Microsoft Teams also offers full support for voice and video conferences.

World-class security

Microsoft Teams includes the robust security features that Office 365 users are sure to expect. All data is encrypted while in transit and at rest. Also, Microsoft Teams offers full support for a variety of compliance standards including HIPAA, ISO 27001, SOC 2, and more.

Integrates with other Office 365 apps

Microsoft Teams gives users full access to other Office 365 apps from within the Microsoft Teams interface. Popular apps like Word, PowerPoint, Excel, SharePoint, OneNote, OneDrive, Planner, and more are all built into Microsoft Teams so that you’ll always have access to your critical files and information.

Fully customizable

Microsoft understands that no two organizations are going to use Microsoft Teams in the same way. For this reason, Microsoft Teams offers a wide array of open APIs that make communicating easier. Microsoft Teams can integrate with popular third-party SaaS apps like GitHub, Twitter, and Trello so that notifications from these external apps can be shown in real time within the program.

Guest access offers even more flexibility for Microsoft Teams users

One of the only complaints of Microsoft Teams users in the past was that guest access was not easily available. This meant that organizations were only able to use the Microsoft Teams app for in-house communication. While this alone is extremely powerful, with the global workforce changing, and becoming more distributed, Microsoft quickly realized the need to build guest access to the program. Thanks to this new functionality, guest access is now available for external users to participate in chats, share documents, and attend voice or video meetings.

While guest access will be turned off by default, administrators can enable it by using the Office 365 Admin Center portal. Guest access was quietly added in September 2017 but was only available to users with Azure Active Directory managed identities. Now all users, even those with non-Office 365 email addresses can collaborate with Microsoft Teams.

One thing to keep in mind is that any user who wants to collaborate with an organization through Microsoft Teams will have to set up a Microsoft account.

What can guests do inside a Microsoft Teams account?

Any guest who joins a team gains the following privileges:

  • Ability to create a channel
  • Post, delete, or edit chat messages
  • Use private chat
  • Participate in public channel conversations
  • Share a file that has been posted to a certain channel

While guests can utilize many key features within Microsoft Teams, IT admins still have full control over these privileges. IT admins can revoke guest access and control which permissions are available.

Have you tried Microsoft Teams within your organization?

If you’re looking for one tool that can help to streamline communication within your organization, you should try Microsoft Teams. We have helped many of our clients boost productivity by using this tool that’s built into your Office 365 subscription. For more information, don’t hesitate to contact us.

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