By Chris Pyle, president & CEO, Champion Solutions Group
In the business world, companies are always looking for ways to boost productivity. Business owners, executives, departmental managers, etc. all want to get the most from their employees. But, how can you do this without compromising employee morale or even better yet—making them happier?
When you think of a happy work environment, it’s about being collaborative, sharing ideas, having the same goals, giving employee recognition, and having overall clarity of purpose. A great way to accomplish this and be more productive is having a company Intranet. Providing your staff with an Intranet Portal to access important company information can be an effective and inexpensive way to make a big impact in the way your employees work. But, it can’t be just any Intranet.
The Intranet platform should allow companies to think with one mind and speak with one voice regarding corporate and departmental goals, marketing, and social messaging. All of these capabilities drive results and employee satisfaction. Here are some of the top features—of a company Intranet—that will help employees be more productive:
Employee and skill search directory
Whether you are part of a large or mid-sized organization, it can be time consuming to search for the right person in a department or other locations of your business. Or perhaps, you are trying locate a person by a certain skill set.
Either way, your Intranet portal should have the ability to find a person by name, location, department, as well as the capability to locate a person with a specific skill-set quickly. After they locate that person, they should be able to instant message, phone, and e-mail them from the portal.
Many companies would like to share, in a common place, upcoming company and marketing events. The ability to share marketing and/or corporate event calendars is a must.
Marketing might get frustrated that they share events on their website(s), but no one is going there to see what is coming up. Same goes with their corporate communication and HR counterparts. To have one place for upcoming company events is key.
An overall theme throughout our discussions with customers is that they wanted their intranets to be social, meaning they want the ability to like, follow, share, and give “shout outs” and recognitions to, and with, their peers. They want the ability to know whose birthday it is, whose work anniversaries are coming up, and recognize a job well done.
Department requests and workflows
Having a self-service Intranet is very important. With employees residing in different locations (ie. mobile workers, branch offices, etc.) and working in various departments, having a departmental workflow will greatly improve your teams’ productivity.
Provide your team with a way to request something from a department by category and have the requests get routed to the appropriate department. The user who brought up the request should be updated throughout the process. Department managers should be able to see open, in progress, and close requests by category and person. Having a departmental workflow request will also drive the adoption of your intranet site.
Let’s face it, we work on many devices, not just our desktop(s). Therefore, your Intranet site should be fully device responsive so you can stay productive on the go!