Email and Calendar data is no longer available for users in Office 365 Delve. It turns out that this was done on purpose during a recent Microsoft update. The update changed the Office Delve behavior so that it adhered to the user profile setting: “Show in the profile properties section of the user’s profile page”.

Here is the quick fix:

  • Access O365 as an admin and access the SharePoint Admin site: Admin Center > Admin Centers > SharePoint
  • Select User Profiles on the left
  • Select Manage User Properties
  • Find WorkEmail and select to Edit
  • Check the box for “Show in the profile properties section of the user’s profile page”.
  • Select OK to save the change

Now if you go back to one of the users that was failing, you will now see the email address and calendar information.

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