• Download our FREE True Price of Office 365 Whitepaper
  • Give us a call: 877-788-1617

    Stay in the know with the MessageOps newsletter:

    Office 365 Tech Tip – Manually Configure an Office 365 Mailbox in Outlook

    TechTips-by-MessageOps Creating a User in Powershell and Assigning a Role to a UserIf you’re trying to manually configure a profile in Outlook, you may have noticed that the process has changed and is a bit different than in the previous version of Office 365. If you’re feeling stumped, we’re here to help with this week’s Office 365 tech tip!

    Tech Tips Avatar Message Ops Creating a User in Powershell and Assigning a Role to a UserDescription:
    Configure a Mailbox manually in Outlook on the new version of Office 365.

    Additional Sources:
    Connect to Exchange Online Using Remote PowerShell

    Scenario:
    Sometimes a user’s mailbox does not configure using Autodiscover. The process of how to configure a mailbox manually has changed. It is a little bit different then from how it was on the previous version of Office 365. Below are instructions on how to manually configure a mailbox in Outlook.

    Solution:
    1) First you must obtain the users ExchangeGUID. Connect to Exchange Online using remote powershell. Once you are connected run the command below. This will give you all of the ExchangeGUID’s on your Office 365 tenant and it will save the information into a CSV file.

    Command: Get-Mailbox | Format-List DisplayName,ExchangeGuid | Out-File c:\temp\ExchangeGUIDS.csv

    2) Go to control panel Click on Mail
    3) Click on Show Profiles, Click Add, type in a profile Name
    4) Select Manually configure server settings, Select Microsoft Exchange
    5) Under server name you will type in the ExchangeGUID. Please add @ur-domain.com behind it.
    Example: a74323-4qds-49fd-83nc-3f1b127a8991@ur-domain.com
    6) Click on more settings, click on the TAB security, and on the bottom under logon network security,
    7) Select Anonymous Authentication, if it is missing that means that Office updates are not up to date.

    MessageOps 1 Tech Tip - Manually Configure an Office 365 mailbox in Outlook

     

     

     

     

     

    8) Click on the tab connection and on the bottom put a check on Connect To Microsoft Exchange using HTTP and click on Exchange Proxy Settings.

    MessageOps 2 Tech Tip - Manually Configure an Office 365 mailbox in Outlook

     

     

     

     

    9) Click on Exchange Proxy Settings.
    Note: Below is a screen shot of the settings specified.
    > Under Connection settings type in: outlook.office365.com
    > Put a check on Only connect to Proxy servers and type in msstd:outlook.com
    > Put a check on Fast Networks and On Slow networks
    > Under Proxy authentication Settings set it to Basic Authentication.
    > Click Ok

    MessageOps 3 Tech Tip - Manually Configure an Office 365 mailbox in Outlook

     

     

     

     

     

     

     

    10) Click on Next, and you will be prompted to enter your User name and Password once entered and it authenticates click on Finish.

    MessageOps 4 Tech Tip - Manually Configure an Office 365 mailbox in Outlook

     

    Ready to get started? Contact us today to learn more.

    CONTACT US